At Hincapie Sportswear, we strive to provide you with the best customer experience possible. If you have a question, please check our frequently asked questions for answers to common inquiries. If you can’t find answers to your questions there, please contact our customer service department.
Toll Free: (866) 359-4796
Monday - Friday from 9 am - 5 pm EST
Please allow up to 24 hours Monday through Friday to receive a response to your email.
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Please allow up to 24 hours Monday through Friday to receive a response to your fax.
45 Pete Hollis Blvd.
Greenville, SC 29601
Returns, Exchanges and Repairs
If you are not satisfied with one of our products at the time you received it, or if one of our products does not perform to your satisfaction, you may return it to us for a repair, replacement or refund. See our Returns and Exchange Policy for more details. If you have any questions about the return process, please don’t hesitate to call us at 864-400-3040.